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Specialized in the field of wood and artistic works for more than 15 years. I put my experience in your hands!

common questions

 

What is the Saudi carpenter shop?

A store specialized in displaying and selling wooden art products and some things related to the craft of wood industries that I manage directly, and we can cooperate with you in carrying out other works according to your design and request.

 

How much does shipping and delivery cost?

Shipping and delivery costs vary from company to company.

 

How long does it take for my order to arrive?

Some products we can ship directly (and it takes from 1 to 3 days to arrive according to the shipping company) and some products need to be finalized before shipment, it may take 3 days (and you will receive it after 1 to 3 days from the date of shipment) and if you request customization of the product (adding a name or logo on the product) it may take another 2 or 3 days.


When will my order be processed?

We process orders all days of the week except Friday.

 

Do we provide delivery and payment on receipt service?

No, the service is not available.

 

Do we provide bank transfer service?

No, the service is not available to us.

 

Do we provide information about your order or your shipment?

Yes, once you order, we will contact you, or you will receive an email or SMS text message containing tracking information for your order through the shipping company you chose when ordering from our online store, if you did not receive any information about your shipment tracking within 5 working days, and for more information, please contact customer service and technical support .

 

What are the payment methods available to us?

We accept and support the following payment methods:

 

What countries and cities do we ship to?

We ship and deliver to all cities of the Kingdom in addition to all Gulf countries.

 

How can I contact the customer service of the Saudi Najjar Store team?

You can contact us and receive all your inquiries and opinions. For more information, please Contact customer service and technical support .